Improve the management of your agents or your subsidiary by focusing on commercial activities: choose our administrative and commercial support.

On Norway’s demanding market, developing new activities and increasing your market share require a constant presence as to:

- Optimise your customer relations
- Provide an efficient service
- Reassure your partners and customers
- Relieve your agents from recurring and time-consuming tasks

The French Norwegian Chamber of Commerce offers you:
- Optimal customer services
- Professional, experienced and multilingual employees
- Modern infrastructures (IT, Telecom…)
- Fully functional offices (ideally located in the center of Oslo)
- A wide range of services

Our offer includes several solutions:

1. MAILING Domiciliation

A prestigious address in Norway:
Oscarsgate 42
0258 OSLO

Your personal contact redirects your mail on a daily or weekly basis.

2. OUR solution: domiciliation & CUSTOMER CARE

In addition to your mailing address in Norway, this formula includes:

Material resources
- Telephone and low fare use of printer and fax

Options:
- Exclusive telephone line and fax number
- Phone calls statistics on demand
- Exclusive email address and website
- Your company name on the building entrance
- Use of our meeting room (12 persons)

Services
- Personalized management of your telephone calls
- Customer assistance
- Mailing service: reception, sorting and distribution (mail and simple parcels)
- Reception of visitors
- Document archiving

Options:
- Sending of orders through your Intranet
- Taking orders directly from your customers: either on fixed dates, as agreed with the customers, either as specific operations: by region, size, customer type…
- Telephonic marketing to inform customers on new products and/or discounts
- Translations (French – Norwegian - English)
- Creation of documents and leaflets
- Storage, logistics and stock management through our partner

Advice and assistance
Free information on various issues related to the Norwegian market (advertisement, finance, insurance, logistics, law, tax, labour laws…).

Advice and assistance
Introduction to the members of the French Norwegian Chamber of Commerce (250 members: lawyers, industries, bankers, agents…)

3. OUR COMMITMENT

Our Domiciliation & Customer Care service allows you to:

- Control your costs and only remunerate the effective work. We charge by the hour of work, in a very transparent way (precise service specifications, constant task monitoring and possibility of adjusting tasks at any time)
- Optimise your sales management<
- Optimise your agents’ work: free them of administrative tasks and let them concentrate on sales expansion

Attest...

Kontakt : Ludovic Caubet, Direktør
+47 22 42 57 00 / caubet@ccfn.no